The total delivery time is 6–10 business days, including both processing and transit time. Orders are processed and dispatched Monday through Friday, with a processing time of 1–3 business days and a transit time of 5–7 business days.

No, shipping is free within Australia.

• For defective/damaged/incorrect items: All Around Casa covers the full return shipping cost and provides a prepaid label
• For customer remorse: (e.g., wrong size, changed mind) You can return the item using any postal service you prefer. Pack it securely in the original packaging, include the RAN, and ship it with a trackable service to the return address. For customer remorse returns, the return shipping costs are your responsibility.

Yes, within 30 days, as long as the item is unused, undamaged, and returned in its original packaging.

Within 7 business days after receiving and inspecting the return.

Visa, Mastercard, American Express, Apple Pay, Google Pay, Maestro, and Shop Pay.

You’ll get a tracking link by email once your order ships, and you can follow it live on our tracking page.

Contact us with your order number and photos. We'll send a free replacement.

Yes, all transactions use secure encryption and trusted processors.

No, there are no extra charges mentioned for any payment methods.

The order will not be processed until payment is completed. Retry or use a different method.

No, we don’t offer instalments or financing options.

Yes, within 12 hours if it hasn't been processed or shipped.

No worries! If you didn’t find the answer you’re looking for, feel free to email our support team at info@allaroundcasa.com. We’re here to help with any other questions or concerns you might have.